Privacy Policy — SalesVridhi

1. Who We Are

SalesVridhi is a brand growth agency for manufacturers and MSMEs, operating from Delhi-NCR, India. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or contact us.

2. Information We Collect

Name, phone number, email address and business details you provide via our contact form or WhatsApp
General location information (city/industrial cluster)
Information about your business and commercial needs shared voluntarily during consultations
Basic website usage data (pages visited, time spent) via standard web analytics

3. How We Use Your Information

To respond to your enquiry and provide the services you have requested
To send you relevant information about SalesVridhi services (only if you have expressed interest)
To improve our website and services based on usage patterns
To fulfil our contractual obligations if you become a client

4. Who We Share Your Information With

We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with:

Service providers who assist in delivering our services (e.g. email providers, analytics tools)
Legal authorities if required by applicable Indian law

5. Data Retention

We retain your contact information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data from non-clients is retained for up to 12 months. Client data is retained for the duration of the engagement plus 3 years for compliance purposes.

6. Your Rights

You have the right to: request access to the personal data we hold about you, request correction of inaccurate data, request deletion of your data (subject to legal obligations), and withdraw consent for marketing communications at any time.

To exercise any of these rights, contact us at: hello@salesvridhi.com

7. Cookies

Our website uses minimal cookies for basic analytics. We do not use advertising cookies or tracking pixels that follow you across other websites. You can disable cookies in your browser settings without affecting your ability to use this website.

8. Security

We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to contact us via WhatsApp or email rather than sharing sensitive business information in public forums.

9. Contact

If you have questions about this privacy policy or how we handle your data, please contact us at hello@salesvridhi.com or via WhatsApp at +91 XXXXXXXXXX.